MobiWin is an innovative software solution for call centres and users of safety phones or mobile phones with an SOS button for seniors.
MobiWin provides an integration of different telecare products (care phones, mobile phones with an SOS button for seniors, fall sensors, motion sensors, etc.). The system is especially viable for call centres since it provides the operators with information about the identity of the caller, the alarm type, and the location, so the care personnel can reach the user in need as soon as possible.
The MobiWin system offers advanced management of all types of alarms, and different access levels for different types of call centre operators. In addition, families of telecare users can use an interface to check previous events related to the user.